Fees are charged per session and each session lasts for 60 minutes unless arranged differently. Fees are payable in cash on the day, preferably at the start of the session. If a session is unpaid for then this means that the fee is outstanding and payable at a next session, which will be mutually agreed between us. Continued non-payment could put future sessions at risk and may contribute to therapy ending prematurely.
If you are a counselling/psychotherapy student or on minimum wage income/unemployed, then a discounted rate can be discussed that suit your needs. If your circumstances change during therapy, then we may review your income status and negotiate accordingly. Discounted rates apply to individual counselling only.
Cancellations and missed sessions
Cancelled sessions with less than 48 hours notice are payable in full. Where possible, I will offer the option of rescheduling the cancelled session for later in the week so your payment doesn't go to waste.
If, for any reason, you are running late and arrive past the start time of your session, the session will only continue until the pre-arranged finish time and is still payable in full. It is useful to know if you are running late or have been held up, so please do contact me to let me know.
Differing from confidentiality, your personal details such as name, contact details and other identifying information about you, is kept securely with me. I do not share any identifying information with my supervisor. Unless I am obliged either legally or from a Health and Safety aspect, your anonymity will be kept safe and securely with me only.
Right to refuse
As with any business, I reserve the right to refuse my services for any reason but especially if I feel under threat; in danger, or if I feel that the client is under the influence of drugs, alcohol or other substances that may impair his/her judgment, affecting the quality of session in any way. The session may still be chargeable in these circumstances, so please do consider the above information. If you think there might be a problem with drugs/alcohol consumption, contact me to discuss the best way forward regarding session attendance. I also reserve the right to turn down potential clients if I feel that I may not be the right therapist to serve your interests. I regularaly review client progress and status as part of the therapeutic process; part of this review also includes whether I think continuing therapy is viable and/or useful for the client and so reserve the right to end the relationship where appropriate.
Terms, Conditions and Boundaries
It can be a little daunting to think that entering into a therapeutic relationship may come with 'terms and conditions', but the relationship is a contract between you and the therapist and like all relationships it will benefit from having boundaries in place. Some conditions and boundaries are set and some can be negotiated.
Below is an outline of what some of those terms, conditions and boundaries may
mean for you and your therapeutic journey.